Concerns after You Leave the Hospital
If you have a concern about patient care or safety in the hospital after you leave the hospital, please contact our Quality Director at (760) 957-3346. If the hospital has still not addressed your concern, contact the hospital management and report the concern. And finally, if the hospital cannot resolve your concerns, you are encouraged to contact The Joint Commission.
E-mail: complaint@jointcommission.org
Phone: (800) 994-6610
Fax: (630) 792-5636
Mail: Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
California Department of Public Health Services
(909) 383-4777
California Quality Improvement Organization
Health Services Advisory Group, Inc. (HSAG)
California Medicare Beneficiary Complaints Helpline:
1-866-800-8749
TDD Hearing Impaired
1-800-881-5980
Health Services Advisory Group, Inc.
Attn: Beneficiary Protection
700 North Brand Boulevard, Suite 370
Glendale, CA 91203
Patient Satisfaction Survey
We need your help. If you are contacted by a professional telephone interviewer from HealthStream Research, please take the time to share your experience concerning your stay at Barstow Community Hospital. The survey is confidential and we are counting on your feedback to help us as we continue to evolve to provide you with quality care. . .close to home.